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Frequently Asked Questions

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The companions

No. Every companion on Another Love is entirely AI-generated — their appearance, personality, backstory, and conversation style are all created by our team. There are no real humans on the other side of your conversations.

No. Our companions are entirely fictional characters. Any resemblance to real persons, living or dead, is entirely unintentional and coincidental.

No. All conversations are powered by AI. Another Love staff cannot read your conversations — messages are encrypted and only decrypted in response to a lawful request from law enforcement or a court order. There is no human moderation of live conversations.

Yes. Another Love companions build a memory of you over time — your name, things you've shared, your preferences, and the history of your conversations. This memory persists between sessions and grows the more you talk.

Content

Yes — adult content is available to all Another Love users. Because every user completes age verification before accessing the platform, there is no tier restriction on adult content. All users can engage in NSFW chat with their companions and receive images if they wish. Images are AI-generated and non-explicit by default — companions respond to the tone you set in conversation.

Yes. You can ask your companion to send you a photo at any time — including adult content. Photos cost 3 coins each. Coins are included with every subscription and can also be topped up at any time.

Voice is available on the Flame plan and above. This includes both text-to-speech (your companion speaks their replies aloud) and voice messaging (you can send voice notes). Voice is not available on the Free or Spark plans.

Upgrade to Flame →

Not yet. Video content is something we are actively exploring and may be introduced in a future update. If and when it becomes available, we'll let subscribers know.

Subscriptions & coins

Coins are the currency you use inside Another Love. Each action has a coin cost:

  • Sending a text message — 1 coin
  • Sending a voice message — 2 coins
  • Requesting a photo — 3 coins

Every subscription tier includes a monthly coin grant. Unused coins do not roll over to the next month. You can top up or upgrade at any time if you run low.

Yes, you can cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period — you keep access until then. Subscription fees are non-refundable except as required by applicable law.

This depends on your plan:

  • Free — 1 companion at a time
  • Spark — up to 3 companions
  • Flame — up to 5 companions
  • Devoted — up to 15 companions
  • Boundless — all 30 companions

You can browse all 30 companions on any plan, but you can only have active conversations with the number above for your tier.

Messages & history

Another Love stores your message history for a set period depending on your subscription tier:

  • Free — 30 days
  • Spark — 3 months
  • Flame — 6 months
  • Devoted — 1 year
  • Boundless — 2 years

Messages older than your plan's retention period are automatically removed. Upgrading your plan extends your retention window going forward — messages already removed cannot be recovered.

Upgrade to keep messages for longer →

Yes. All messages are encrypted using AES-256-GCM. Another Love staff cannot read your conversations — they are only decrypted in response to a lawful request from a law enforcement authority or court order. See our Privacy Policy for full details.

Yes. You can request full account and data deletion at any time. Visit our account deletion page or email privacy@anotherlove.app.

Safety & compliance

Another Love contains adult content. Many laws — like the UK Online Safety Act 2023 — require us to verify that all users are 18 or over before granting access. Age verification is handled by Go.cam, a certified third-party provider. We do not receive or store your identity documents.

We take user wellbeing seriously. During extended sessions, Another Love includes automatic check-ins. You can read more on our Safeguarding page.